Returns & Exchanges
At Grace Fabrics International, we are committed to your satisfaction and offer a 30-day window for returns and exchanges on all unworn, unwashed garments. We strive to ensure every piece you receive meets our high standards of quality and craftsmanship.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached to the fabric.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned fabric for quality assurance, we will process your refund or exchange to your original payment method within 5-7 business days.